At Afrik1 Logistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and interact with our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us, such as:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
1.2 Non-Personal Information
We may also collect non-personal information, such as:
- IP address
- Browser type
- Device information
- Browsing activity on our site
2. How We Use Your Information
2.1 Order Processing
We use your personal information to process and fulfill your orders, manage your account, and communicate with you regarding your orders.
2.2 Customer Support
Your information helps us provide customer support, respond to inquiries, and resolve issues.
2.3 Marketing and Promotions
With your consent, we may use your information to send you promotional materials, newsletters, and special offers. You can opt-out of these communications at any time.
2.4 Improvement of Services
We may use non-personal information to analyze trends, improve our website and services, and enhance your user experience.
3. How We Protect Your Information
3.1 Security Measures
We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and regular security audits.
3.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
4. Sharing Your Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. Your Rights
5.1 Access and Correction
You have the right to access, correct, or update your personal information. To do so, please contact us at info@afrik-one.com.
5.2 Data Deletion
You may request the deletion of your personal information, subject to legal or contractual obligations.
5.3 Opt-Out
You can opt-out of receiving marketing communications from us by following the instructions in the emails or contacting us directly.
6. Cookies and Tracking Technologies
6.1 Use of Cookies
Our website uses cookies and other tracking technologies to enhance your experience, analyze site usage, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
6.2 Third-Party Cookies
We may also use third-party cookies for analytics and advertising purposes. These cookies are governed by the privacy policies of the respective third parties.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@afrik-one.com
- Phone: +971 58 993 6019
- Address: [Your Address], Dubai, UAE